Role

A JAM Account Manager liaises with clients and coordinates with creative, production and development teams to execute projects for some of Canada’s biggest brands. Supported by a team of over 100 one-to-one communication experts, you’ll enjoy a culture that promotes personal and professional growth.

Responsibilities

• Project management, including creative revisions, coordination of meetings, approvals and workback schedules
• Liaising with creative teams and internal resources to ensure that projects are running smoothly and on time
• Liaising with clients and addressing day-to-day challenges and opportunities
• Fostering positive client and internal relationships
• Coordination and execution of general/miscellaneous requests in the daily running of the account
• Developing a thorough understanding of Direct Mail and Email best practices
• Ensuring all internal departments have all necessary information, materials and elements in a timely manner
• Using your knowledge and skills to push clients, the team and the agency in the most productive direction
• Assisting with challenging client requests and escalating issues as needed

Desired Skills & Experience

• 2 to 5 years’ experience in advertising/marketing communications and/or agency experience
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Direct and/or Digital experience is an asset
• Strong written and oral communication skills
• French is an asset

Soft Skills

• Proactive approach to account management
• Confidence without ego
• A glass-half-full type – a positive attitude takes you places
• Focused on every last detail because you get the big picture
• Eager to question things – there is opportunity in questions
• Accountable, even when that means highlighting a mistake
• Eager to make those around you better
• Always up for a challenge
• Passionate about advertising
• Thrives on multitasking

Please apply to jobs@jamdirect.ca with your cover letter and resume. Please ensure that you include both your first and last name in the file name, and include the subject line ‘Application: Account Manager’.